FAQ

Are you affiliated with Formula 1, FIA, teams, or drivers?

No. Turn One Collective is not affiliated, associated, authorised, endorsed by, or in any way officially connected with Formula 1, FIA, any F1 teams, drivers, or manufacturers.
All designs are independent fan-made artwork created for motorsport lovers.


Where do you ship?

We currently ship exclusively within Australia.


How long does shipping take?

Orders are processed immediately after purchase.

Estimated delivery times:

  • Metro Areas: 5–7 business days

  • Regional / Rural: 7–10 business days

Shipping times can vary depending on your location and local courier schedules.


How much is shipping?

  • Free shipping on orders above $80 AUD

  • Standard shipping fees apply to orders below $100 and are shown at checkout.

Most customers choose two items (tee + hoodie or 2 tees) to qualify for free shipping.


How do returns or exchanges work?

If your item arrives damaged, incorrect, or defective, please contact us 

Email: hello@turnonecollective.com

Include:

  • Order number

  • Photos of the issue

  • Your preferred resolution (refund or replacement)


How do your sizes fit?

Our garments are true to size for standard Australian sizing.
If you prefer an oversized streetwear fit, choose one size up.
Please check the sizing tables on the product pages.


When will new designs drop?

We release new designs every week, including limited drops tied to Grand Prix weekends, major motorsport moments, and fan favourites.

Follow us on Instagram to catch the newest drops before they sell out.


Can I change or cancel my order?

Orders begin production almost immediately to meet fast delivery times.
If you need to change something, email us at hello@turnonecollective.com within 1 hour of ordering and we’ll do our best to help.


How can I contact support?

For any questions, issues, or collaboration requests, email:

📩 hello@turnonecollective.com

We typically reply within 24 hours.